Consumer Durables. We’re trained experts in the products of our brand partners, even testing products, so we can provide personalized support that fosters loyalty. IntouchCX is revolutionizing the customer experience across industries by designing personalized CX strategies for leading-edge brands. The ability to be consistently ready to work and on time as scheduled. Reliable internet speed and broadband connection. A secure area in the home to work from. The ability to work effectively in a work-at-home setting. The understanding that although this is a Work from Home position, you must be located in Mesa / Phoenix area.WINNIPEG, MB, Jan. 17, 2023 /CNW/ - 24-7 Intouch, a global leader in contact center and technology solutions, announced today it is changing its corporate name to IntouchCX to better align with ...Global customer care and technology company, providing value-driven solutions for over 20 years. Ecosystems. Solutions. Thought Leadership.Each of our IntouchCX campuses in Tegucigalpa features comfortable workspaces, rooftop cafes, and cafeterias. With just a 20-minute average commute in this transit-accessible city, you can prioritize work-life balance.Jeff Fettes. As Founder & Board Member, Jeff has been instrumental in the founding and growth of IntouchCX. Jeff continues to work closely with our board on strategic decisions, and is the CEO of Laivly, IntouchCX’s contact center technology partner. Since our start in 2001, Jeff has fueled IntouchCX’s entrepreneurial spirit with his ...Montego Bay Campus. Country: Jamaica. Montego Bay Campus. As an IntouchCX employee, you’ll have access to cutting-edge technology and comprehensive training aimed to […]Data Annotation. We bring together content specialists and cutting-edge AI technology for increased quality, efficiency, and accuracy. We have extensive experience adapting to changing volumes and implementing resolution workflows for a wide range of data types, including text, image, video, and voice to deliver high volume annotation. See all 12 IntouchCX jobs. Come see what’s going on inside IntouchCX, including the company culture, employee work-life benefits, and business goals. Discover all the key insights that make people want to work here. Read about the office locations, company history, leadership teams, and employee perks. IntouchCX | LinkedIn. Consultoría de externalización y deslocalización. Winnipeg, Manitoba 188.601 seguidores. We are IntouchCX. Where innovation meets industry. Where …Cebu Campus. Our Cebu campus offers an ideal setting for an enriching career. Situated conveniently next to the bustling Cebu Business Park, our campus ensures easy access and a quick commute to six neighboring cities. A collaborative work environment is fostered across open floor workspaces.24-7 Intouch Apr 2022 - Feb 2023 11 months. Teleperformance 4 years 6 months Senior call center Supervisor ... Director of Operations at Intouch CX Calabarzon, Philippines. Connect Gustavo Gonzales Program Director LSSBB Cebu. Connect Anna Kirykou, MBA ...IntouchCX offers omnichannel, AI, and brand trust solutions for various industries. Learn how they scale and optimize CX with data-driven and personalized approaches.Well-being and our culture of care is at the core of our people strategy. It is focused on compassion, engagement, agility, and resilience to improve not only our employees’ psychological safety, but individual and collective development in areas of emotional, cognitive, physical and social awareness. We approach well-being from all angles ...Feb 22, 2023 · Learn about IntouchCX in popular locations. Companies. Information Technology Support Services. IntouchCX. Employee Reviews. 203 reviews from IntouchCX employees about IntouchCX culture, salaries, benefits, work-life balance, management, job security, and more.Home |. Locations. | Latin America. Latin America. Delivering exceptional experiences in our Latin America & Caribbean campuses for over 15 years. We are the top CX partner for …Our amazing people make us who we are. Refer a friend you think would make a good fit for our team, and help make IntouchCX even stronger. Get rewarded for each friend referral when they’re hired. Work with your friends and earn some cash. What’s better than that? Click Here to Get Started. Learn more about the Rules and Regulations.At IntouchCX, we champion mindfulness, host engaging work gatherings, and celebrate unforgettable holiday festivities for our valued team members. Our dedication extends beyond your professional development to your overall well-being, fostering an enriching environment for all. Join us and discover a workplace that genuinely values your growth ...IntouchCX Team. February 14, 2023. WINNIPEG, MB – FEBRUARY 15, 2023 – IntouchCX has announced its expansion into Malaysia. This expansion closely follows the recent rebranding of the Company, with it changing its corporate name from 24-7 Intouch to better align with its accelerated growth, new solution offerings, and positioning as a market ...IntouchCX boasts two exceptional campuses in Manila, Philippines, designed to provide employees with the optimal environment for success. The Araneta Manila campus offers ample space for employees to work, collaborate, and recharge. The campus includes inviting branding that helps our employees feel like true extensions of our brand partners.Every customer experience is an opportunity to grow your brand. Increasing loyalty and driving sales begins with exceptional customer experiences. We leverage insights paired with individualized brand consultation to craft targeted sales programs and drive conversion rates. We focus on exceeding customer satisfaction, so you can focus on ...Feb 8, 2023 · Information Technology Support Services. IntouchCX. Employee Reviews. Give Feedback. 96 reviews from IntouchCX employees about IntouchCX culture, salaries, benefits, work-life balance, management, job security, and more. WINNIPEG, MB, Jan. 17, 2023 /CNW/ - 24-7 Intouch, a global leader in contact center and technology solutions, announced today it is changing its corporate name to IntouchCX to better align with ...Feb 13, 2024 · Using the most advanced technology in the industry, 24-7 Intouch’s customizable customer care platform allows their clients to utilize business insights to deliver lifetime consumer loyalty and increase incremental revenue. With over 19 years of experience, the 24-7 Intouch team takes pride in building a top to bottom brand …Plus, a performance and customer service mindset. Term of Contract: Full Time. Permanent contract. Feel free to contact us from Monday to Friday from 8:00 AM to 6:00 PM, or visit us at 5-00 zona 13 WTC building, f1st floor, North Tower. Call us at 24112631 or send us a WhatsApp at 58139210 if you have any questions.IntouchCX (formerly known as 24-7 Intouch) is a contact center outsourcing company. It offers omnichannel customer care solutions including chat, voice, social, mobile SMS, self-serve, and email, as well as performance enhancing technology, strategic solutions, content and brand moderation, fraud and compliance, and data annotation services.IntouchCX. 188.601 seguidores. 1 semana. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment.10000+ Employees. 4 Locations. Type: Company - Private. Founded in 2000. Revenue: $100 to $500 million (USD) Business Consulting. Competitors: Unknown. IntouchCX provides innovative customer service solutions to some of the biggest brands in the world. By investing in our people and technology, we deliver bar-setting customer care with a …He oversees and develops strategies for compensation, workforce, and talent acquisition. In addition, he supports and supervises IntouchCX’s occupational health and wellness programs, disability management, and organizational diversity. Marc has led our human resources department since 2009. Before his career with us, Marc held key roles in ... Delivering exceptional experiences in our Latin America & Caribbean campuses for over 15 years. We are the top CX partner for Tech, Retail/eCommerce, Edtech, Smart Home, and Gig Economy clients in Latin America and the Caribbean. Each of our campuses is strategically located near the United States for enhanced collaboration, communication, and ... 24-7 Intouch Konsultasyon sa Outsourcing at Offshoring Winnipeg, Manitoba 112,893 tagasubaybay We are now officially IntouchCX. Visit our new LinkedIn page @IntouchCX Subaybayan I-ulat ang kompanyang ito Tungkol sa We are ...Our Intouch Communities allow us to foster a workplace where every voice matters, creating a more diverse, innovative, and collaborative future. By uniting under shared interests and goals, we're breaking down barriers, amplifying voices, and driving meaningful change. We also have a community dedicated to nurturing and enhancing our collective ...Mar 24, 2024 · IntouchCX has an overall rating of 3.7 out of 5, based on over 476 reviews left anonymously by employees. 65% of employees would recommend working at IntouchCX to a friend and 58% have a positive outlook for the business. This rating has decreased by 7% over the last 12 months. Does IntouchCX pay their employees well? Orlando,FL Campus. Our vibrant IntouchCX Orlando campus includes branding that engages employees as extensions of our partner brands. As a valued member of our team, you’ll have the opportunity to make a significant impact in an environment dedicated to shaping the future of customer support. IntouchCX will also provide all hardware and equipment necessary. Benefits of Working as a Work from Home Customer Service Representative: Work from home! Flexible schedules. Competitive salary - $14.00-16.00/hr (varies depending on program) Industry-leading benefits - Health, Dental, Vision, 401 (k) Amazing career growth opportunities.Guatemala City Campus. Country: Guatemala. Guatemala City Campus. Situated in the heart of downtown with a safe business community, our IntouchCX Guatemala City […]Montego Bay Campus. Country: Jamaica. Montego Bay Campus. As an IntouchCX employee, you’ll have access to cutting-edge technology and comprehensive training aimed to […] Metropolitan Manila comprises six cities and 12 towns. As the capital city of the Philippines, Manila is densely populated with an experienced labor pool of highly educated young workers, making it the perfect location for our campuses. Our 2 Manila campuses are located in Quezon City, each being over 300,000 square feet and equipped with 20 ... 10000+ Employees. 4 Locations. Type: Company - Private. Founded in 2000. Revenue: $100 to $500 million (USD) Business consulting. Competitors: Unknown. IntouchCX provides innovative customer service solutions to some of the biggest brands in the world. Delivering exceptional experiences in our Latin America & Caribbean campuses for over 15 years. We are the top CX partner for Tech, Retail/eCommerce, Edtech, Smart Home, and Gig Economy clients in Latin America and the Caribbean. Each of our campuses is strategically located near the United States for enhanced collaboration, communication, and ... IntouchCX boasts two exceptional campuses in Manila, Philippines, designed to provide employees with the optimal environment for success. The Araneta Manila campus offers ample space for employees to work, collaborate, and recharge. The campus includes inviting branding that helps our employees feel like true extensions of our brand partners. Guatemala City Campus. Situated in the heart of downtown with a safe business community, our IntouchCX Guatemala City campus is an ideal place to collaborate with your team, gain valuable knowledge, and thrive professionally. IntouchCX is more than just a place to work – it’s a community of fun, inspiring, and talented people who will make ... In 2022, IntouchCX was the winner of the Inclusive Employment Award in the Young Talent category in Bogotá. Our Intouch Communities allow us to foster a workplace where every voice matters, creating a more diverse and collaborative future. We offer a variety of well-being activities such as yoga and meditation, both virtually and on-campus. IntouchCX | 188,179 pengikut di LinkedIn. We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. | We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering …Sep 2, 2022 · “The Best New Contact Centre award recognizes the success of robust recruitment, onboarding, learning and development, employee engagement, and health and well-being programs during the contact center’s first 18 months of operation.”Our European campuses provide our brand partners with exceptional multilingual CX. We are innovators in the European market, with experience spanning multiple industries. Our people-centric approach and robust recruiting pipeline sets us apart, enabling us to hire the best multilingual talent in the market quickly and offer a superior level of ...We’re Redefining Global CX. IntouchCX transforms the way you engage with customers so they get fast, accurate, and personalized service. Engage with customers in their preferred language, on-demand. Empower top performers in over 100 languages. Remove the language barrier to improve CSAT. As a centrally-located economic hub in Western Canada, Winnipeg attracts many cultural backgrounds, including people fluent in French. Our Winnipeg campuses include our global headquarters and 2 additional locations, each fully equipped with state-of-the-art training rooms, industry-leading security features, and fulfillment areas. Our amazing people make us who we are. Refer a friend you think would make a good fit for our team, and help make IntouchCX even stronger. Get rewarded for each friend referral when they’re hired. Work with your friends and earn some cash. What’s better than that? Click Here to Get Started. Learn more about the Rules and Regulations. A win for you, is a win for us. Our solutions deliver unmatched customer experiences and actionable insights, while leveraging our technology and innovation to improve performance and engagement. We do all this while remaining true to the culture and brand identity of our partners. 10000+ Employees. 4 Locations. Type: Company - Private. Founded in 2000. Revenue: $100 to $500 million (USD) Business consulting. Competitors: Unknown. IntouchCX provides innovative customer service solutions to some of the biggest brands in the world. IntouchCX. 188,510 followers. 1w. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment. It’s known for being one of the fastest-developing IT cities in India with low operating costs, robust infrastructure, and a vast labor force of neutral-accent bilingual English speakers. Our Hyderabad campus is over 90,000 square feet and features 2 floors, 14 training rooms, and 14 meeting rooms. IntouchCX Hyderabad.IntouchCX won these awards in Hyderabad, Telangana, and India: Bronze Stevie Award Winner: Innovative Achievement in Customer Satisfaction. Bronze Stevie Award Winner: Innovative Achievement in Growth Liberate Learning. Silver Stevie® Winner: Award for Innovative Management in Business Product & Service Industries - 100 or More Employees.Cebu, Philippines. Cebu is the largest island in the Visayas region, boasting an ethnically diverse population of Malay, Chinese, and Filipino inhabitants, and a growing number of Westerners. This densely populated area has a vast, experienced labor pool of young and educated people, making our Cebu campus a strategic location for delivering ...10000+ Employees. 4 Locations. Type: Company - Private. Founded in 2000. Revenue: $100 to $500 million (USD) Business Consulting. Competitors: Unknown. IntouchCX provides innovative customer service solutions to some of the biggest brands in the world. By investing in our people and technology, we deliver bar-setting customer care with a …November 2, 2023. Winnipeg, MB – November 2, 2023 – IntouchCX, a global leader in contact center and technology solutions, has announced the appointment of Mitul Kotecha and Shane Kozlowich as its new Co-Chief Executive Officers. Kotecha and Kozlowich, who have both been with the company for over a decade, bring a wealth of experience to ...Technology-driven security and support for the biggest fintech platforms. Leveraging our expertise in brand safety, fraud management, security and privacy, we build physically secure and compliant spaces backed by IT and data security specialists, so that your customer data is prioritized and protected.Whether your program is solely on-campus, at-home, or a blended model, we adapt to drive performance and scalability with a diverse global footprint. Our investment in global recruiting, robust proprietary technology, online training, and your brand culture allows us to provide best-in-class CX and exceed your KPIs.Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation. Ability to listen attentively and to use the information provided by clients to tailor responses and actions to meet the client’s specific needs. Ability to work in a fast-paced, hectic, changing environment.Feb 8, 2023 · Information Technology Support Services. IntouchCX. Employee Reviews. Give Feedback. 96 reviews from IntouchCX employees about IntouchCX culture, salaries, benefits, work-life balance, management, job security, and more.WINNIPEG, MB – APRIL 12, 2023 – IntouchCX has been named a winner in the 2023 Excellence in Customer Service Awards by Business Intelligence Group. IntouchCX received the award in the Technology of the Year category for its Generative AI solution. The Company has been pioneering its AI-powered technology with its Laivly solution, …Phoenix, United States. Phoenix, United States. Phoenix is one of the fastest growing cities in North America, and is home to a large pool of talented people with customer care experience. Our Phoenix campus is over 135,000 square feet and equipped with 9 tech-enabled training rooms.Bengaluru, India. Bengaluru (formerly Bangalore) is the capital and largest city of the Indian state of Karnataka. Often called the “Silicon Valley of India,” Bengaluru is amazingly diverse and one of the fastest-growing metropolitan areas in the country. The city is home to numerous educational and research institutions, making our campus ... Bengaluru, India. Bengaluru (formerly Bangalore) is the capital and largest city of the Indian state of Karnataka. Often called the “Silicon Valley of India,” Bengaluru is amazingly diverse and one of the fastest-growing metropolitan areas in the country. The city is home to numerous educational and research institutions, making our campus ... BOGOTA, COLOMBIA – October 14, 2022 – IntouchCX has won the Inclusive Employment Award presented by the Secretariat of Economic Development of the City of Bogota, Colombia. The Company won the award in the Young Talent category, which recognizes organizations that are leaders in hiring young people through the Youth Employment …Feb 8, 2023 · Information Technology Support Services. IntouchCX. Employee Reviews. Give Feedback. 96 reviews from IntouchCX employees about IntouchCX culture, salaries, benefits, work-life balance, management, job security, and more.IntouchCX. 188,518 followers. 1w. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment.apply.intouchcx.com24-7 Intouch Apr 2022 - Feb 2023 11 months. Teleperformance 4 years 6 months Senior call center Supervisor ... Director of Operations at Intouch CX Calabarzon, Philippines. Connect Gustavo Gonzales Program Director LSSBB Cebu. Connect Anna Kirykou, MBA ...Mike Henderson. Global COO. As Global COO, Mike is responsible for all aspects of IntouchCX's global operations, with a particular focus on leadership mentoring and development, global operating standards, and continuous process improvement. Mike has over 30 years of experience in the customer service industry, leading operations in the …IntouchCX. 188.601 seguidores. 1 semana. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment.Guatemala City, Guatemala. Guatemala City has a cost-efficient labor pool of skilled workers and is located near the United States, allowing for alignment with our Northern America …Every customer experience is an opportunity to grow your brand. Increasing loyalty and driving sales begins with exceptional customer experiences. We leverage insights paired with individualized brand consultation to craft targeted sales programs and drive conversion rates. We focus on exceeding customer satisfaction, so you can focus on ...Global customer care and technology company, providing value-driven solutions for over 20 years. Ecosystems. Solutions.Metropolitan Manila comprises six cities and 12 towns. As the capital city of the Philippines, Manila is densely populated with an experienced labor pool of highly educated young workers, making it the perfect location for our campuses. Our 2 Manila campuses are located in Quezon City, each being over 300,000 square feet and equipped with 20 ...Working as a Work from Home Customer Service Representative (Spanish Bilingual), You Will: Assist all customers through inbound calls, emails, and/or chats. Communicate a variety of information to the customer. Be an active listener and help resolve customer inquiries. Provide a meaningful and positive experience with every customer interaction. Guatemala City Campus. Situated in the heart of downtown with a safe business community, our IntouchCX Guatemala City campus is an ideal place to collaborate with your team, gain valuable knowledge, and thrive professionally. IntouchCX is more than just a place to work – it’s a community of fun, inspiring, and talented people who will make ... IntouchCX Guatemala, Guatemala City, Guatemala. 403,739 likes · 428 talking about this. Where innovation meets industry, where dreamers meet doers, and where scale meets soul.Expanding our industry-leading global customer experience solutions across Africa. We specialize in improving customer experience for leading brands, with a strong emphasis on multi-user platforms and end-to-end customer experiences from acquisition, to loyalty and retention. Growing tech infrastructure and a skilled workforce in the region ...WINNIPEG, MB, Jan. 17, 2023 /PRNewswire/ - 24-7 Intouch, a global leader in contact center and technology solutions, announced today it is changing its corporate name to IntouchCX to better align ...Global customer care and technology company, providing value-driven solutions for over 20 years. Ecosystems. Solutions. Thought Leadership.How much does IntouchCX in the Philippines pay? See IntouchCX salaries collected directly from employees and jobs on Indeed. Please note that all salary figures are approximations based upon third party submissions to Indeed.Athens, Greece. Athens is a transportation hub and home to a young and educated bilingual labor force. Around 80% of its population between the ages of 25-35 speak a foreign language, making it one of the strongest talent pools for multilingual support in the region. Greece provides labor resources at an economically attractive rate while ...IntouchCX | 135,017 followers on LinkedIn. We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. | We’re revolutionizing the global customer ...
IntouchCX. 188,510 followers. 1w. We are happy to announce that IntouchCX has been recognized as a Leader in Customer Experience (CX) Services Transformation in the NelsonHall 2024 Vendor Evaluation & Assessment Tool (NEAT) report. This is the first time IntouchCX has participated in the NelsonHall NEAT assessment.. Legasea
Bogota Campus. IntouchCX’s Bogota campus is located in a new business complex, located in front of the main transport system, TransMilenio complete with large work areas, meeting rooms, spacious lounges, games, mom rooms, and a food court. IntouchCX is more than just a place to work – it’s a community of fun, inspiring, and talented ...Dec 29, 2023 · Show more. Customer Service Representative in Winnipeg, MB. 1.0. on November 30, 2023. Terrible work environment. Management is always on your back at this job. The pay and benefits they offer is not worth being picked on daily by management.Working from home is the only pro. -horrible TL's, my team leader never knew what she was doing. People from my team would try to contact her for help and she would never respond. - Constantly getting yelled at from customers because the company sucks and never does anything to help solve customers problems. - Paid bare minimum for the amount ...Every customer experience is an opportunity to grow your brand. Increasing loyalty and driving sales begins with exceptional customer experiences. We leverage insights paired with individualized brand consultation to craft targeted sales programs and drive conversion rates. We focus on exceeding customer satisfaction, so you can focus on ...Nov 3, 2023 · In the context of customer experience, generative AI can completely transform brands’ CX with real-time decision making and action between support workflows and the customer-facing agent. With the power to reduce total customer interaction time by 55%, leading to increased accuracy and CSAT, generative AI can be an invaluable tool …In addition, Kim works with internal teams to support partner objectives and deliver high-performance results. She has an extensive background in the Consumer Packaged Goods industry, having worked with Kraft Foods for over 25 years. Our Intouch Anywhere philosophy is built to deliver the greatest program performance, employee engagement and retention. Our investment in global recruiting, robust technology infrastructures, online training, and your brand culture allows us to provide best-in-class CX and exceed your KPIs. Mar 18, 2024 · I interviewed at IntouchCX (Athens, Athens, Attica) Interview. The interviewer had a really bad internet connection and the questions were just to know the amount of money you want to work for them without really being interested in the candidate's qualifications. When the interviewer got the answer about the salary I wanted, she just … The city is also home to 30% of Central America’s total university population. This high post-secondary education rate makes hiring Tier 3+ specialized roles much easier, increasing quality for our programs. Our Guatemala City campus is over 150,000 square feet and equipped with 14 training rooms. This campus offers English and Spanish ... IntouchCX boasts two exceptional campuses in Manila, Philippines, designed to provide employees with the optimal environment for success. The Araneta Manila campus offers ample space for employees to work, collaborate, and recharge. The campus includes inviting branding that helps our employees feel like true extensions of our brand partners.IntouchCX is a global company that offers CX management, digital engagement, and AI and automation solutions to various industries. Follow their LinkedIn page to see their latest …IntouchCX. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. IntouchCX interview details: 42 interview questions and 42 interview reviews posted anonymously by IntouchCX interview candidates.WINNIPEG, MB – April 27, 2022 – IntouchCX, a global leader in contact center and technology solutions, has been recognized as one of the Best Employers for Diversity in 2022 by Forbes and Statista Inc. This recognition comes after IntouchCX was named by Forbes as one of America’s Best Large Employers for 2022, and a Top Employer for …Intouch Anywhere operates in Kingston, Jamaica. This region is home to a population with exceptional language skills and affinity for the BPO sector. Global customer care and technology company, providing value-driven solutions for over 20 years..